Customer Support

ONLINE PRACTICE 12

• How do I get to my Online Practice activities?
• Which Online Practice activities should I do?
• How do I go to the next activity?
• How do I play audio in Online Practice?
• Can I see how a word is used in a sentence?

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STUDENT GUIDE 9

• How do I find and open a Student Guide?
• How do I learn more about a Course Unit?
• How do I take notes in the Student Guide?
• How do I edit my notes within the Student Guide?
• Where can I view, edit or delete my notes in the Student Guide?

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TAKING THE TEST 4

• USER GUIDE: BERLITZ ONLINE CURRICULUM TEST
• Where do I find the test for each Course?
• How often may I take the test for each course?
• Is the test different every time I take it?

CHECKING PROGRESS 3

• How can I view my progress over time?
• How can I see my score for an Online Practice unit I have completed?
• I only want to view Units for which I have not completed Online Practice. How do I do that?

ADMIN/SETTINGS 11

• Where can I update my password?
• How do I log out?
• How do I add a new license key to my account?
• How do I delete a license key?
• How do I change my support language on the website?

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QUICK START GUIDE 1

• QUICK START GUIDE: STUDENT MATERIALS PORTAL